Two consulting practices. One closed-loop methodology.
Each practice targets a distinct lever in the workforce-performance system. Most large healthcare systems engage both, sequentially — first to map how the work actually flows, then to assess the people we hire into it. Engagements are scoped as fixed-fee consulting projects.
Workflow Assessment & Process Redesign
A diagnostic and redesign engagement that maps how work actually flows through your operation, surfaces the bottlenecks invisible to internal leadership, and delivers a future-state operating model built to scale.
- Staff interviews and on-site workflow observation
- Current-state process maps and bottleneck analysis
- Future-state redesign with KPI framework
- Role and accountability clarification
- Implementation roadmap and executive presentation
Custom Role-Specific Pre-Hire Assessment
A six-phase engagement that produces a defensible, role-specific pre-hire assessment anchored to a real job analysis. We design what generic vendors cannot: a screening instrument that predicts performance in your specific roles.
- Job analysis and stakeholder interviews
- Performance benchmarking against your top performers
- Custom item bank and scoring framework
- Branded candidate portal and hiring-manager dashboard
- 90-day criterion validation tied to outcomes
Not sure which practice is the right starting point?
A 30-minute scoping consultation to walk through your operation and identify where the leverage is. If neither practice is the right fit, we will tell you directly.
Schedule a consultation